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MyCajita is more than an online store, it's a destination for discovering authentic Mexican craftsmanship.

We thoughtfully curate handcrafted home décor, kitchenware, gifts, and cultural experiences from talented artisans and family workshops throughout Mexico. Every collection is selected for its quality, authenticity, and the story behind it.

Whether you're shopping for yourself or someone special, every purchase helps preserve traditional craftsmanship while bringing the beauty of Mexican culture into your home.

Behind every MyCajita product is a talented artisan or family workshop dedicated to preserving generations of traditional craftsmanship.

From hand-painted Talavera pottery and blown glass to woven textiles and carved wood, each piece reflects techniques that have been passed down through generations.

We're proud to partner directly with artisans across Mexico, helping bring their work to a wider audience while celebrating the rich traditions that make every handcrafted piece unique.

MyCajita Membership gives you access to exclusive member pricing, members-only collections, early access to new releases, and other insider benefits designed to help you discover authentic Mexican artisan products.

No. Everyone is welcome to shop MyCajita.

Members simply enjoy additional benefits, including exclusive pricing on many products and experiences.

Yes. You can manage your membership anytime through your account. Depending on your membership plan, minimum commitment terms may apply.

Visit My Account to manage your membership.

Most orders are processed within 1–3 business days.Unless otherwise noted on the product page.

Once your order ships, you'll receive an email with tracking information.

Yes.

We offer FREE Standard Shipping on eligible U.S. orders of $149 or more.

MyCajita Members also enjoy $4.95 Flat Rate Standard Shipping on eligible U.S. orders with no minimum purchase.

For complete details, please see our Free Shipping Policy.

Currently, we primarily ship within the United States. International shipping may become available for select destinations in the future.

We recommend checking around your property, with household members, neighbors, or your building manager.

If you still can't locate your package, please contact our Customer Experience Team, and we'll be happy to assist.

Most eligible items may be returned within 60 days of delivery if they are unused and in their original condition.

For complete details, please visit our Returns & Exchanges Policy.

No.

Our themed boxes are thoughtfully curated as complete cultural experiences. Individual items within a box cannot be returned separately.

If you wish to return a curated box, the entire box—including all included items, packaging, and inserts—must be returned together.

Because every piece is handcrafted, no two items are exactly alike.

Natural variations in color, glazing, texture, wood grain, hand-painted details, and dimensions are part of authentic craftsmanship. These unique characteristics are what make every piece one of a kind and are not considered defects.

Please contact our Customer Experience Team within 7 days of delivery and include:

• Your order number
• Photos of the damaged item
• Photos of the shipping box (if applicable)

We'll make it right as quickly as possible.

Our products are thoughtfully sourced from talented artisans and family workshops throughout Mexico.

Every purchase helps support traditional craftsmanship and preserve generations of artisan heritage.

Care instructions vary by product.

Please refer to the individual product page for specific care recommendations before use.

To help preserve the beauty of your handcrafted items:

• Follow any care instructions included with the product.
• Hand washing is recommended for many artisan ceramics and glassware.
• Avoid sudden temperature changes unless the product is specifically marked as microwave or oven safe.
• Store handcrafted pieces carefully to help prevent chips or damage.

Proper care helps ensure your handcrafted treasures can be enjoyed for years to come.

Yes!

MyCajita Gift Cards are delivered electronically and make the perfect gift for anyone who loves authentic Mexican culture, artisan craftsmanship, and unique home décor.

Gift Cards are non-refundable and cannot be redeemed for cash except where required by law.